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HUMAN CAPITAL

At BALCO, our success relies on the strength and resilience of our human capital. BALCO’s operations necessitate specialised knowledge, for which we hire qualified technical, engineering and geological experts.

Furthermore, we foster a culture of safety, innovation and inclusivity, which facilitates the achievement of our organisational goals and encourages the personal and professional development of our workforce.

Highlights for FY 23

1,773

Total strength of BALCO

88

Employee engagement score

50%

Diversity is maintained in hiring freshers

Our human resources

Our talent pool is our most valued stakeholder and our most differentiated asset. Their sincere efforts to enhance productivity and operational excellence lend us a competitive edge over our competitors. In the years ahead, we remain committed to leveraging our human capital as we continue to create sustainable value for all stakeholders.

Building a collaborative workspace

We are actively implementing various employee engagement initiatives to build a collaborative workspace. Our employee-connect sessions helped our entire workforce interact with other co-workers from different departments across all organisational levels. Interestingly, these direct interactions with the top management informed our people about the Company’s strategic plans as well as the short and mediumterm objectives.

At BALCO, we are focusing on creating a transparent, unified and purpose-driven organisation. We also organising programmes to empower women and engage freshers through various activities in FY23. This year, our people also participated in several ESG workshops conducted by the organisation.

Highlights of the FY23 engagement programmes

BALCO Talks

BALCO Talks are our own customised version of TED Talks. These provide a platform for the senior and middle management executives to share their diverse experiences and expertise with the young people of the organisation to help them better understand how to capitalise on emerging opportunities, both professionally and personally.

CEO Town Hall

We firmly encourage open dialogue with our colleagues across all our business verticals. BALCO organises a CEO Town Hall every quarter, during which we clearly communicate our business agenda, quarterly targets, safety points to be adhered to and employee welfare initiatives in line with the Company’s core values and mission. We also publish our own e-newsletter, ‘BALCO Today,’ which covers the major activities and programmes organised across the plant.

Leadership Connect

This platform’s objective is to promote interaction with senior leaders. The project has made it easier for employees to share their job experiences, difficulties, and grievances directly with the seniors. Within BALCO, this campaign has covered more than 100 new employees and 50 laterals or transfers during FY23.

Outbound Learning Programme

We conducted an outbound learning programme, ‘Explore — Ek Khoj 2023’, with 173 new members participating in it. It was organised outside the usual workplace. This aided in connecting with employees and engaging in numerous adventurous events, which facilitates employee grooming. Our human resources

Suraksha Kutumb

We have launched this project to foster a culture of care and belonging at BALCO for all our people. This offers opportunities to strengthen internal relationships. In this drive each executive is mentoring and made responsible for ensuring safety of 10 to 15 business partner employees. The Coaching and safety culture enhancement are also covered under this programme, which drives the CARE culture for our people.

Superwoman EXCO 2023

We have put forth an extensive effort to encourage our female employees, giving them the freedom to express their creativity and employ their innovative thinking to develop cutting-edge concepts. During International Women’s Day week, we hosted the iconic ‘Super 50,’ where all the senior management positions were filled by female employees for 2 days. This initiative raised awareness about the adoption of employee diversity in leadership positions by empowering the female workforce.

Prithvi — ESG Workshop

At BALCO, we implemented several conservation and ecosystem restoration initiatives by employing cutting-edge technologies, along with all our people across various operational locations. This educated our people to operate in an eco-friendly manner with zero plastic usage. The workshop also encouraged our people to identify the best practices for achieving the ESG objectives of our Company.

Thanksgiving Day

We are an organisation that sincerely cares for each of our employees. Recognising the efforts of our security personnel, chefs, fire fighters, housekeeping team and IT team for their back-end efforts and the crucial role they play in ensuring our success, we began implementing small yet significant initiatives to honour them. On Thanksgiving Day, we engaged with them to extend our sincere gratitude for their dedicated services.

Building enduring bonds through focused employeeengagement programmes

Through various engagement activities our learning and development team has organised a team-building event to reinforce employee bonds beyond the workplace. Through this initiative, we have united all our employees under one roof and fostered a sense of belonging among the BALCO family. We have more than 80 additional staff covered under this programme till FY 2023.

88

Employee engagement score

We highly encourage our people to come up with innovative ideas. To achieve this, we conduct the ‘idea@ balco’ programme every month to solicit new and creative ideas from our people. An average of five ideas out of all the submitted ones are chosen and strategies are developed based on them.

We also regularly track employee satisfaction. These are conducted through the Great Place to Work (GPTW) and the Kincentric surveys. The management responds to survey responses regarding employee concerns and develops methods to address them as soon as possible.

To resolve our workers’ complaints regarding the workplace and corporate culture, we maintain an effective employee grievance redressal mechanism. Along with ensuring strict adherence to the POSH regulations, we also have awareness modules to train our personnel on the Code of Conduct, Business Ethics and Whistle-Blower Policy.

We focus on our hiring, sensitisation, talent retention and development processes, as well as pertinent infrastructure expenditures, as we strive to incorporate equity, inclusion and diversity. Our objective is to create a workplace that encourages a culture of trust, integrity, empathy and respect for every person.

3%

Attrition ratere

Talent acquisition

During FY 2023, BALCO onboarded over 135 freshers from top-tier educational institutes across the country while maintaining 50% gender diversity during recruitment. The best candidates are shortlisted based on merit, skills were behavioural criteria appropriate for the job role.

We have also conducted a welldesigned cross-business induction process for management trainees to understand the aluminium sector. Towards this end, We undertook a targeted people practices approach by implementing skill development activities and team-building exercises with the guidance of senior management members to enhance productivity.

BALCO Buddy System

We have launched a flagship programme called the ‘Buddy System’ to inform the new employees about the rules, norms and culture of BALCO. Each of the new hires is assigned a buddy with whom they can interact, engage and learn more about the work environment. This ensures a smooth transition into the corporate culture as it helps foster a feeling of inclusion and belonging.

Ghar Vapsi

We have initiated the re-hiring of our top personnel and leaders into the organisation based on business needs. Through the Ghar Vapsi project, we are recognising the former regular and full-time employees whose skills and knowledge can be utilised in any critical job role, according to the re-hiring policy. During 2021, six highly competent employees were re-hired and during 2023, two such ex-employees were re-hired.

Human rights

We are committed to respecting, safeguarding and upholding the human rights of all stakeholders in our value chain. All of our sites, along with the entire value chain, have structured channels for communicating grievances that are accessible to the rights holders.

Some of the policies implemented for employee well-being include:

  • Mediclaim and accident insurance policies which offer monetary benefits to employees and their families in the event of medical emergencies and accidents.
  • Maternity benefits policy according to the rules and regulations.
  • Gratuity and Provident Fund policy following the regulations
  • Equal Opportunity policy Targeted at providing equal employment opportunities without any discrimination on the grounds of age, colour, disability, national origin, state, religion, race, sex, and so on.
  • Whistle blower policy To govern the receipt, retention and treatment of complaints and to ensure the anonymous reporting of the stakeholders, employees and cases reported.
  • POSH Act based on regulations.

Technology-based HR practices

The integrated digital HR platform, called ‘Darwin Box’, manages all the aspects of HR operations, including the recruitment process, employee performance, remuneration process and so on. BALCO has an LMS portal and a digital buddy system in place for training our people. The system assists our people and aids in the resolution of any workplace-related concerns.

Mobile app for easier access to Provident Fund information by employees

cBALCO has launched its first mobile app for Employees Provident Fund Statement View, enabling employees to view and manage their Provident Fund accounts with just a single click on their mobile phones. This initiative demonstrates our strong commitment for leveraging technology to enhance the employee experience by streamlining important administrative processes and making them more user- friendly.

Encouraging diversity and inclusion

In FY2023, we encouraged diversity by providing everyone with numerous opportunities to succeed, regardless of their gender, caste, colour, religion, and other factors. Together with the inclusion of 14 transgender people and one person with a disability, we have also maintained high diversity in the decision-making bodies inside our organisation. Additionally, we prioritise local hiring across the plant locations to encourage community empowerment. Currently at BALCO, we have 63% local hires as executives, 93% as workers and 88% as contract workers. In addition to this, we have concentrated on hiring minority people from Jammu and Kashmir and the North-Eastern states.

During Pride Month, 14 members of the LGBTQ community were welcomed into the BALCO family across various domains. We marked the celebration of the spirit of diversity and inclusion by fostering an inclusive corporate culture and actively engaging with our LGBTQ members

50%

Diversity is maintained in hiring fresher

10%

Minority hired from the North- Eastern states and Jammu and Kashmir

9%

Diversity is maintained in hiring senior managers

20%

Total female employees

Developing and sustaining high-performance

At BALCO, we believe that educating our people through ongoing training and development programmes will enable them to implement their skill sets more effectively and perform even better.

Several training sessions are conducted based on behavioural changes, adherence to the Code of Conduct and corporate ethics. Also, our people receive regular training on technological advancements to enhance their productivity. A regular safety training programme is also offered by BALCO to help reduce the frequency of accidents that occur during production.

All our training requirements are identified after considering the skill matrix, the overall business need, as well as the functional and safety standards. Following this, every month, the leaders, executives, workers and contract employees receive proper training.

We have also partnered with BITS Pilani for an integrated learning initiative called ‘Project Horizon’ for the development of senior leadership.

The training initiatives have helped develop star employees with high performance, thereby leading to an overall increase in ROI.

15

Business Stars identified

23

Technical Stars identified

7

Value Champions

Initiatives undertaken to drive greater efficiency and enhanced performance

ACT UP

This is a flagship initiative of BALCO, which involves case studies, group assignments, personal interviews and online personality profiling through which we can easily evaluate the leadership potential of our talent pool. Through the STARS identification and development process, we can easily map the right people for an enhanced leadership role at an early stage.

Job Rotations

As a futuristic organisation, we have a job rotation policy in place that ensures that positions are switched every 3-4 years across different locations, roles and functions. This enables our people to gain a wider perspective and experience on both internal operations as well as the industry as a whole.

Man-days of training provided in FY23

7.6

Executives

2.0

Workmen

1.1

Contract workforce

Rewarding our people

It is a part of our culture at BALCO to recognise the sincere efforts of our employees. To that end, we conduct felicitation ceremonies to reward our star performers for making great contributions towards the sustainable growth of the organisation. We also focus on recognising employees who have been with us for over 25 years and are dedicated to providing services. We organise the Long Service Award ceremony to boost and encourage our employees for their long and dedicated service.

We conduct a CEO award ceremony where eligible team members are recognised for their efforts. The V-Excel top performers award comprises three levers: performance, anchoring and care. Every year, the best performers are awarded a trophy and certificate by the senior management.

Awards and recognitions to drive us forward sustainably

BALCO received several accolades during FY23. We were also acknowledged in a variety of categories. Our wins this year will pave the way ahead of us with a strong team of committed, skilled and enthusiastic individuals.

  • Happiest Workplace Award
  • Great place to work(GPTW) award
  • Kincentric Best Employer Award
  • International Titan Award
  • WE Global Choices Award
  • Great Managers Award

Ensuring employee health and safety

We have strengthened our initiatives to ensure our employees’ holistic well-being. In order to reduce the incidence of health concerns among our staff, we organise regular fitness and yoga programmes. We also host mental health workshops and selfcare sessions to help people cope with stress and anxiety.

Some of the initiatives implemented by BALCO towards enhancing physical, mental and social wellness in FY23 include:

Self–care session

On World Heart Day, BALCO conducted a self-care session for all employees, with Mr. Ashish Agarwal leading the session. It aimed at raising awareness among employees regarding cardiovascular diseases, stress management techniques, the significance of a healthy sleep schedule and its effects on the biological sleep clock (Circadian Rhythm), as well as work-life balance and well-being.

Session on prioritising mental health at workplace

Following the pandemic, mental health concerns have been on the rise. Considering that, BALCO conducted a wellness session for its employees on the topic ‘Healthy Minds, Healthy Lives: Prioritising Mental Health at Workplace’ headed by Dr. Venu Gopal Margekar, MD, Medicine. Raising awareness of mental health concerns and the importance of making mental health a priority in daily life were the major objectives of this session.

World Health Day

On the occasion of World Health Day, BALCO launched a #10MinExercise campaign at the workplace to promote heart wellness among its team members and empower them to raise awareness among their friends and family. The initiative was launched for all O&M and enabling functions and covered over 500 employees.

A blood donation camp was organised by BALCO on World Health Day as part of promoting a healthy lifestyle among its stakeholders. Along with BALCO’s personnel, the senior management also actively participated in the event.

WE – Care

As part of this initiative, various sessions and workshops on mental health, hygiene and physical health were conducted for female employees.

Sakhi – The Women Wellness Session

During International Women’s Day 2023, BALCO organised Sakhi – The Women Wellness Session covering 500 women employees of BALCO including executives, workmen and contract workers to promote health and well-being of female employees and empower them to raise awareness among their friends and family.

Provided Booster dose to our people

The pandemic has been challenging and we consider the health and well-being of our employees to be our responsibility. We are still following the process of regular vaccination for our employees and their family members. During FY23, we conducted vaccination drives for our people and provided them with the COVID-19 booster dose vaccine.

Occupational Health and Safety

We at BALCO have enhanced our occupational health and safety initiatives during FY 2023 and are now more focused on ensuring consistent care for our employees by protecting them from all potential occupational hazards. Moreover, we organise regular health check-ups to closely monitor the health of our people.

We have done workplace Hygiene monitoring through competent party (both qualitative & quantitative) and framed action plan for reducing red zones at site. In order to track occupational health of our employees we have initiated Care Wings at each SBUs where doctors are made available on scheduled basis for diagnosing and monitoring the overall wellness of employees and business partners.

ISO 45001:2018

Certified for Occupational Health and Safety Management

The major initiatives undertaken towards occupational health and safety during FY 2023 are-

Occupational health

  • A red zone survey was conducted by a third-party, where they analysed all the quantitative and qualitative aspects of those areas that were exposed to OH hazards such as heat, noise, dust, vibration and EMF ergonomics, as well as those that exceeded the permissible limits were analysed.
  • We have digitalised our Periodic Medical Examination system for employees. The online portal helps in reserving slots and tracking compliance area-wise.
  • We have conducted skeletal fluorosis tests for our 118 employees who are engaged in potline activities.
  • We have arranged eye camps for our drivers and employees involved in crane and lifting activities, along with complete health check-ups for our logistics drivers.
  • Occupational health related training programs were organised for employees and business partner employees and a total of 2899 employees have benefitted.
  • We also have the best-inclass advanced life support ambulances deployed in the occupational health care centres inside our manufacturing plants.
  • In cases of suspicion, we have our drug testing kits and screening systems in place.
  • Throughout the fiscal year, we arranged various wellness programmes on Yoga Day and Heart Day while focusing on female health and hygiene. Additionally, we organised an AIDS awareness programme for our employees, which was conducted by renowned doctors and professionals.

249,196 Man Hours

of HSES training done in FY23.

Occupational safety

Safety is a fundamental and strategic priority at BALCO, permeating all aspects of our operations and decision-making processes. BALCO is commited towards zero harm at workplace. Safety constitutes an essential and non-negotiable component of our business philosophy. We demonstrate unwavering commitment to ensuring the safety and well-being of our employees, business partners, and the communities we operate in. This year we didn’t have any fatality across our site.

To reinforce our safety culture, our senior management actively engaged in interactive sessions with our shop floor employees. These sessions effectively communicated the concept of the “Right to refuse unsafe work,” highlighting the utmost importance of employee safety. The primary objective of this initiative was to empower our employees to voice their concerns when confronted with hazardous working conditions.

In order to facilitate effective communication, we have established a dedicated safety helpline contact number exclusively for all of our employees including business partners. This helpline serves as a direct channel of communication through which employees can report safety concerns, incidents, or any observed unsafe work practices. It offers a readily accessible means for employees to raise issues related to safety.

At BALCO, we firmly believe that safety is not merely a regulatory requirement but a fundamental value that underpins our operations. We are committed to fostering a safe and secure work environment, where our employees feel empowered to actively participate in promoting and maintaining safety standards.

Safety performance

LTIFR

TRIFR

HIPO

Safety at BALCO

Project Sankalp, initiated by BALCO, has taken several measures to enhance safety culture and improve overall safety practices within the organisation for this we have engaged M/s. DuPont Sustainable solutions. We have governance team led by Senior Leadership for driving various modules of Safety culture building in which Sub-committees develops systems to be implemented and BU implementation committees track implementation at sites.

We organize a monthly safety gathering called Suraksha Sankalp which is scheduled on the first day of every month. Every month has a defined safety theme and various focussed drives are being conducted based on the monthly theme. The Suraksha Sankalp gathering provides a platform for management and employees to discuss safety-related topics, share updates, and reinforce the commitment to safety. It serves as a regular forum to address safety concerns and provide necessary guidance.

We have implemented SAP Based safety permit system which has provided ease to users through digital media and better record keeping.

We have introduced a digital signage system across its facilities. These digital signages displayed important safety messages, reminders, and guidelines to create awareness among employees. This visual communication medium helped reinforce safety practices and keep employees informed.

90 Days Transformation journey completed for standardizing machine guarding across BALCO.

3rd Party Safety Audit as per IS 14489:2018 conducted.

Suraksha Samvaad- BALCO senior management along with business senior management interacted with all shop floor employees to empower them for “Right to refuse unsafe work”.

Kalinga Safety

Excellence Award- Silver Category-2022 for Metal Division

CII Platinum winner

for Digitalization in HSES

National Safety Week

We at BALCO have celebrated the 52nd National Safety Week with the aim of ‘Zero Harm’. The celebration comprised of 16 different types of events at different locations involving over 6000 employees and business partners. The events involved dramas, quiz competitions, health check camps, safety drawing competition, short film, safety reels, workshops along with family connect and top management message on safety.

Dupont partnership

We at BALCO, have engaged DuPont, a renowned safety solutions provider, to assist in building a robust safety culture across the company through Project Sankalp. DuPont’s expertise and experience in this field were leveraged to develop effective safety practices.

We have implemented a Critical Risk Management (CRM) based program in collaboration with DuPont Sustainable Solutions. This program focused on identifying critical risks within the organisation and developing strategies to mitigate them effectively. The CRM platform facilitated tracking, monitoring, and reporting of safety-related issues and their resolutions.

Amongst the Vedanta units, CRM was launched first in BALCO. Out of the 9 critical risks identified for BALCO, 5

have been successfully rolled:

  1. Fall of Persons and Objects from Height
  2. Vehicle Pedestrian interaction
  3. Molten Metal
  4. Entanglement in Moving and Rotating Equipment
  5. Uncontrolled release of Energy

DSS consultants devote valuable time each month to various activities aimed at coaching our people in safety management. They also provide training sessions to both company employees and business partners, actively participate in safety reviews, and conduct incident investigations and CAPA (Corrective and Preventive Actions) reviews at each site. Additionally, DSS consultants have organised a Job Cycle Check workshop. Through this comprehensive approach, there has been a significant improvement in the engagement of both our employees and those of our business partners in safety management.

Road safety

  • We have established Driver Management Centres to ensure proper management and monitoring of vehicle drivers. These centres were responsible for driver training, compliance with safety regulations, and promoting safe driving practices. They played a crucial role in enhancing road safety and reducing accidents involving BALCO vehicles.
  • We have a traffic management plan and have vehicle specific checklist which gets audited regularly.
  • We have installed GPS tracking devices in over 700 coal trucks as part of a vehicle monitoring system. This system enabled real-time monitoring of various parameters such as turnaround time (TAT), over-speeding, and route deviation. Central monitoring facilitated effective fleet management and improved safety measures.

BALCO is now operating with revised road safety measures introduced during FY23. Some of them include

  • Implemented a centralised authorisation system for internal car drivers.
  • Setting up Driver Management Centres at the coal and material gates.
  • Trained 860 coal and ash truck drivers to ensure fewer accidents.
  • 1091 toolbox sessions were conducted for drivers to ensure compliance with all health and safety protocols.
  • Internal coal and ash trucks, as well as vehicles carrying finished products, were inspected regularly.
  • Regular health camps were arranged for 230 internal drivers.
  • Quarterly fitness checks were organised for the drivers.
  • A third party was involved to inspect and improve the vehicle and driving standards, along with continuous speed tracking.
  • A unique programme, the Critical Risk Management Drive on ‘Vehicle and Pedestrian Interaction Risk’ was launched. 100% audit was conducted on the same according to the schedule.
  • To prevent accidents, safety signs were installed in prominent locations, along with digital pedestrian signs installed in carbon and cast house areas.

Fire safety

Our fire safety is an ongoing process and a proactive approach to identifying and mitigating potential fire hazards is crucial to maintaining a safe working environment.

  • Regular mock drills
  • Fire safety trainings
  • Fire safety audits across manufacturing plants
  • Onsite and offsite emergency response plan for alerting authorities, evacuating personnel, providing medical assistance, and coordinating with external emergency services.
  • Fire emergency vehicle
  • Efficient, skilled and trained rescue team with best-in-class equipment
  • Monthly SBU wise Fire Safety Score Card for effectiveness evaluation.

3104

Fire safety training man hours

Safety risk assessment

Safety risk assessments are conducted for all non-routine activities through JSEA (Job Safety & Environment Analysis), while HIRA (Hazard Identification and Risk Assessment) is performed for all activities. Additionally, area managers conduct scheduled critical task audits to ensure safety measures implementation.

Safety training

Employees and contractors receive safety trainings through different methods, including induction sessions and an annual refresher training. Specialised trainings are also conducted for high-risk jobs, and a specific program focuses on safe driving practices. Innovative approaches using AR, VR technologies are used to enhance the training experience. Virtual safety trainings help in stimulating real life environment so that the employees get a feel of the reality which ensures better implementation of the safety protocols on the field.

BALCO won Global Road Safety Award 2023

in Gold Category for road safety initiatives for FY23.

Sustainable Factory of the Year won

by Frost & Sullivan and TERI

Gold Rating at

7th Annual OHSSAI Awards 2022

in Sustainability Category

AatmaNirbhar Factory

Recognition Program (AFRP) Award by IRIM

1st

Aluminum industry to receive Greenco Rating from CII

Diamond Trophy

at National Awards for Manufacturing Competitiveness (NAMC) 2022

Objective

The objective of this project is to develop an improved suspension rescue system for individuals working at heights, ensuring their safety and minimising the risk of unconsciousness caused by prolonged hanging time.

Problem statement

The maximum safe hanging time is limited to 10 minutes before the risk of unconsciousness due to reduced blood flow to the upper body becomes a concern. This limitation poses a significant obstacle to efficient rescue operations and delays the overall working at heights (WAH) activity.

Solution mechanism

To overcome these limitations, the project has focused on designing and implementing an enhanced suspension rescue system. This system includes a shock-absorbing mechanism and a full-body harness without shock absorber, both of which will be readily available for emergencies. By integrating these features into the rescue system, we aim to extend the safe hanging time, reduce the risk of unconsciousness, and improve overall compliance with safety guidelines.